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What Happened to the Retail Store Experience?

Malls aren’t dinosaurs, and neither are retail stores.  The pains of retailers are real and can be attributed to many factors:  too many stores (PacSun), not keeping up with the trends of teens (Aeropostale), outdated stores (Sears), the rise of
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WHY I LOVE MY GIRL SQUAD

I recently met with the Director of Career Services for Barnard, the all-women’s college at Columbia University and my alma mater.  He asked me a question:  “What is the universal piece of advice you would give to a young career
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Why I’m Bored

A twitter friend recently wrote, “We’re in a kind of fashion black hole right now, with nothing really lighting up sales.” When I read that, I sighed, as I’ve long been bored by same-old, same-old store designs, ubiquitous product, and
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In Defense of Malls

When I read the title, “The Economics (and Nostalgia) of Dead Malls,” in the New York Times (January 3, 2015), my hackles were raised. Having spent a significant amount of my career reinvigorating existing shopping centers, I realized that The Gray Lady missed the mark.
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My Own Rock Star Moment

My week started off with a rock star moment, only my rock star happens to be Karen Katz, the CEO of Neiman Marcus. Just a few weeks before, she delivered the first remarks at a summit I attended. Poised, smart,
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